Privacy & Policy

Privacy Policy

Effective Date: 01/01/2018

Last Updated: 09/24/24

At E.M.A. Companies and/or its affiliates (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us through our website, www.emahotels.com (the “Website”). This Privacy Policy explains how we collect, use, and disclose personal information from visitors and users of the Website. Please read this policy carefully to understand how we handle your information.

By using this Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you interact with our Website (e.g., by signing up for newsletters, making inquiries, or completing forms), you may voluntarily provide personal information, including:

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Payment information (if applicable)
  • Any other information you choose to provide (e.g., through forms or chat services)

B. Information Automatically Collected

We may automatically collect certain information about your device and browsing activities, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Date and time of your visit
  • Pages you visit on our Website
  • Referring URLs and search terms used to find our Website
  • Cookies and similar tracking technologies

C. Sensitive Personal Information

We do not knowingly collect sensitive personal information (e.g., Social Security numbers, medical data) through the Website. If you choose to provide such information to us, you consent to its collection and use as described in this Privacy Policy.

How We Use Your Information

We may use your information for the following purposes:

  • To respond to your inquiries and requests
  • To provide services and information that you request
  • To send you newsletters and promotional emails (you may opt-out at any time)
  • To process transactions (if applicable)
  • To improve our Website, services, and user experience
  • To ensure compliance with legal and regulatory obligations
  • To detect and prevent fraudulent activity
  • To enforce our terms of service and other agreements

How We Share Your Information

We may share your personal information under the following circumstances:

A. With Service Providers

We may share your personal information with third-party service providers who assist us with various business functions (e.g., website hosting, payment processing, email marketing). These providers are bound by confidentiality agreements and are only allowed to use your information as necessary to perform their services.

B. As Required by Law

We may disclose your information to comply with legal obligations or respond to lawful requests, including subpoenas, court orders, or government investigations.

C. Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

D. With Your Consent

We may share your personal information with third parties when we have your explicit consent to do so.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. These include:

A. California Residents (CCPA Rights)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Request information about the personal data we collect, use, and disclose
  • Request that we delete any personal information we have collected from you (subject to certain exceptions)
  • Opt out of the sale of your personal information
  • Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at privacy@emahotels.com or call 312-820-0242.

We will verify your request and respond within the timeframes required by law.

B. Colorado, Virginia, Connecticut, Utah Residents

Under new data privacy laws in these states, residents may have the right to:

  • Request access to the personal information we have collected
  • Request deletion of your personal information
  • Opt out of the processing of your personal information for targeted advertising, sale of information, or profiling

Please contact us at privacy@emahotels.com to exercise your rights under these state laws.

C. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately at privacy@emahotels.com so we can take appropriate steps to delete that information.

Cookies and Tracking Technologies

We use cookies and other tracking technologies (such as web beacons and pixels) to collect information about your browsing activities on our Website. Cookies allow us to improve the Website’s functionality, analyze trends, and provide a more personalized experience.

A. Types of Cookies We Use

  • Essential Cookies: Necessary for the basic functioning of the Website.
  • Analytics Cookies: Used to collect information about how visitors interact with our Website.
  • Advertising Cookies: Used to deliver targeted advertisements based on your browsing history.

B. Managing Cookies

You can control and manage cookies by adjusting your browser settings. However, disabling cookies may affect the functionality of the Website.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect the personal information you provide to us. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Users

Our Website is hosted in the United States and is intended for U.S. residents. If you are accessing the Website from outside the United States, please be aware that your information will be transferred to and processed in the U.S.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

E.M.A. Companies and/or its affiliates

State-Specific Disclosures

  • California Residents: Please refer to Section 4(A) for details on your rights under the CCPA.
  • Nevada Residents: Nevada law allows residents to opt-out of the sale of personal information. You may opt-out by contacting us at privacy@emahotels.com.
  • Virginia, Colorado, Connecticut, and Utah Residents: Please refer to Section 4(B) for details on your rights.

Acceptance of Privacy Policy

By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Website.